Noticias

¿Gratificación o Satisfacción? Cuál es el enfoque del Sistema de Gestión de la Calidad

Figura 1: Mapa Satisfacción vs Gratificación     18 de Enero del 2016   “Nunca hay viento favorable para el que no sabe a donde va,..”, Seneca   Enfocar: “ Dirigir la atención o el interés hacia un asunto o problema desde unos supuestos previos, para tratar de resolverlo acertadamente.”   Desarrolle un mapa para […]

Read More ¿Gratificación o Satisfacción? Cuál es el enfoque del Sistema de Gestión de la Calidad

How will ISO 9001:2015 affect small businesses? | The British Assessment Bureau

Scott Dawson, a member of the U.S. Technical Advisory Group, has recently addressed the rumours in an interview with the American Society for Quality (ASQ). In the interview, Mr Dawson explains the committees responsible for ISO 9001:2015 have kept smaller businesses in mind when revising the standard. In fact, the level of mandatory documentation has […]

Read More How will ISO 9001:2015 affect small businesses? | The British Assessment Bureau

More Examples of ISO 9001 Registrars Performing Overt Consulting | Oxebridge Quality Resources

A quite interesting article for, Oxebridege site discussing the bad ´practice of advising as part of  audit works, standard ISO 17021 clearly establish that CB auditor shall restrain themselves to work as a consultant during an audit job basically because there is a quite important difference between audit corrections requests resultant of the analysis of objective information found during the […]

Read More More Examples of ISO 9001 Registrars Performing Overt Consulting | Oxebridge Quality Resources